FAQ

How long does shipping take?

Orders are shipped within 3–5 business days. You'll receive a tracking link by email as soon as your parcel leaves our warehouse.

How can I track my order?

Use the tracking link in your shipping confirmation email. If you haven't received it within 5 business days of ordering, contact us and we'll look into it.

How do the sizes fit?

Our tees, hoodies, shirts and tanks follow standard sizing. Tees and hoodies are cut relaxed, the tank is fitted, and the linen shirt is relaxed with a slightly longer hem. Chinos and joggers are listed by waist size or S–XL. If you're between sizes, we recommend sizing up for a looser fit.

How should I care for my clothes?

Everything is machine washable. Wash cold with similar colours and tumble dry low or hang to dry. Linen softens with every wash.

Can I return or exchange an item?

Yes. Unworn, unwashed items with tags attached can be returned or exchanged within 14 days of delivery, free of charge. Email us with your order number to start a return.

How do I contact you?

Use the contact page or email Info@eclatapparel.com any time. We reply within one business day.