At AGC MEDIA COMPANY LLC, we are committed to providing you with a seamless shopping experience. Below you will find our shipping policy outlining the details regarding the shipment of your orders.
Order Processing
Your order will be carefully packed and shipped within 3–5 business days of purchase. You will receive a confirmation email with tracking details once your order is on its way.
Shipping Methods
Orders are shipped with tracked delivery. The available shipping options will be presented at checkout based on your location.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order.
Delivery Times
We aim to deliver your order within 7 business days after it has been shipped. Delivery times may vary depending on your location and the shipping method selected.
Please note that unforeseen delays may occur due to circumstances beyond our control, including weather conditions, carrier delays, customs processing, or other logistical disruptions.
International Shipping
We may offer international shipping depending on the destination. Additional customs duties, import fees, taxes, or other charges may apply depending on the destination country. Where applicable, these charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
Customer Service
If you have any questions or concerns regarding your order or shipping, please contact our customer service team: Info@eclatapparel.com
Company Information
IMG HOLDING INVESTMENT LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: Info@eclatapparel.com
Last Updated: September 10, 2026